If you still need the batch file (e.g., for isolated environments), you generally must contact Broadcom Support to obtain it directly. However, some community members have shared the script's content, which you can save as a .bat file on your server. Manual resetpass.bat Content
In the context of Symantec Endpoint Protection Manager 14, the resetpass.bat utility is an internal tool provided by Symantec (Broadcom) to handle disaster recovery scenarios where the admin password is lost. If you still need the batch file (e
For years, administrators have whispered about a lifeline: the resetpass.bat file. Specifically, users searching for are looking for a way to bypass a lockout without reinstalling 50,000 agents. For years, administrators have whispered about a lifeline:
to ensure you have the necessary permissions. Fortunately, SEPM 14 includes a legitimate, built-in utility
Fortunately, SEPM 14 includes a legitimate, built-in utility called resetpass.bat that can reset the admin password—provided you have console access to the SEPM server itself.
For , the resetpass.bat file is not included in the standard installation. Below are the current, supported methods to regain access to your SEPM 14 console.