– Do not turn off power. The screen may flicker or go black briefly.
Download your firmware package. You will usually see files named XYAUTO_UPG.bin , update.zip , or a folder named 8227L-demo . Copy these files directly to the of the USB drive (don't put them in a folder). Step 3: Initialization alps 8227l-demo firmware update
There is no official "ALPS" support line. Your vendor is your first and best resource. If they won't help, use the community guides linked above. – Do not turn off power