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| Problem | Likely Cause | Solution | | :--- | :--- | :--- | | Device detected but no signal | Antenna issue or wrong frequency | Use a powered indoor antenna. Scan only UHF channels (474-858 MHz). | | "Driver is not intended for this platform" | You downloaded 32-bit drivers for 64-bit OS | Find the amd64 or x64 folder inside the driver pack. | | Green/purple video artifacts | Decoder mismatch | In your TV app, change the video renderer from EVR to VMR9 or MPV. | | Device works for 5 minutes then disconnects | USB power saving | Go to Device Manager > USB Root Hub > Properties > Power Management > Uncheck "Allow computer to turn off this device." | | No audio on recorded TS files | AC3/Dolby Digital codec missing | Install AC3Filter or K-Lite Codec Pack. | Scan only UHF channels (474-858 MHz)