Go to (Windows) or Illustrator > Settings > Type (macOS).
Your Adobe ID’s billing address is outside the Middle East. Fix: adobe illustrator middle east version install
Whether you are designing a Quranic manuscript, a Dubai Expo billboard, or a UI for an Arabic app, the ME version of Illustrator is your most powerful tool. Install it correctly once, and you will never fight broken Arabic text again. Go to (Windows) or Illustrator > Settings > Type (macOS)