If you just want the headset to play sound and use the mic, plug it in. You are done. No download needed.
If you have tried all three methods above and the headset still does not work, the issue is likely a of the USB dongle. Contact HyperX/HP support for a replacement dongle, as these are sold separately.
To download the latest HyperX Cloud II drivers, follow these steps:
Drivers are software components that enable your computer to communicate with the HyperX Cloud II headset. By installing the correct drivers, you can:
: The critical features, such as the 7.1 virtual surround sound and independent microphone/audio volume controls, are handled entirely by the physical USB control box (the "dongle"). Why You Might Still Be Searching
Right-click the sound icon in your taskbar > Sound Settings > Playback . Ensure " HyperX Cloud II " is set as the Default Device .
If you just want the headset to play sound and use the mic, plug it in. You are done. No download needed.
If you have tried all three methods above and the headset still does not work, the issue is likely a of the USB dongle. Contact HyperX/HP support for a replacement dongle, as these are sold separately.
To download the latest HyperX Cloud II drivers, follow these steps:
Drivers are software components that enable your computer to communicate with the HyperX Cloud II headset. By installing the correct drivers, you can:
: The critical features, such as the 7.1 virtual surround sound and independent microphone/audio volume controls, are handled entirely by the physical USB control box (the "dongle"). Why You Might Still Be Searching
Right-click the sound icon in your taskbar > Sound Settings > Playback . Ensure " HyperX Cloud II " is set as the Default Device .